Remote monitoring and control, many Councils around New Zealand use DATASHED to notify operators and staff of alarms and events around their reticulation systems via SMS to their mobile cell phones.
Customer contact, keeping close to your customers making them aware of specials and details of their customer loyalty awards program via SMS is a simple and effective tool now being used by many business. DATASHED's GroupSend application makes the implementation of this effective marketing media easy and realistic for business of any level or size.
Selwyn District Council
This case study is a remote alarm system using Datshed's SMS Gateway. It provides monitoring, response and control capability for a local authority's water and waste water systems.
Datashed's SMS Gateway is critical for alarm management and response at Selwyn District Council.
Selwyn use the Datashed Gateway to channel alarms, encoded in text messages, from their QTech DATRAN Telemetry SCADA system monitoring the water and waste water reticulation network. Alarm messages go from Selwyn's system via Datashed to field operative’s (operators and contractors) cellphones. The operatives acknowledge and respond to these messages on a 24 x 7 basis.
The gateway also allows operatives to use text messaging on their mobile phones for querying data and changing values in Selwyn's control system. The QTech Data Systems SCADA control system provides an integrated solution with Datashed via secure HTPPS connectivity.
Features of the system include:
Providing an SMS solution for alarm monitoring has benefits of: